Healthchecks for vRealize Automation 7.x

Arun Nukula
Arun Nukula
3 min read

List of health URL's which can be used during vRealize Automation troubleshooting

Horizon System Health

URL:

https://<<vra-va-fqdn>/SAAS/API/1.0/REST/system/health

RESULT:

{"AnalyticsUrl":"http://localhost:8080","EhCacheClusterPeers":"","AuditPollInterval":"1000","EncryptionServiceVersion":"unknown","AnalyticsConnectionOk":"true","EncryptionServiceVerified":"Master Keystore verified","FederationBrokerStatus":"ok","ServiceReadOnlyMode":"false","AuditWorkerThreadAlive":"true","BuildVersion":"3.1.0.0 Build 12694081","AuditQueueSize":"0","DatabaseStatus":"connection successful","HostName":"sevenvra.prem.com","EncryptionStatus":"connected","FederationBrokerOk":"true","EncryptionConnectionOk":"true","EncryptionServiceImpl":"Encryption Service DB","ClusterId":"add760d8-b9cd-453d-a476-abf323758b59","EhCacheClusterDiagnostics":"","DatabaseConnectionOk":"true","StatusDate":"2020-06-11 14:19:14 UTC","ClockSyncOk":"true","MaintenanceMode":"false","MessagingConnectionOk":"true","fipsModeEnabled":"false","ServiceVersion":"3.1.0","IpAddress":"10.109.46.59","AuditDisabled":"false","AllOk":"true"}

As shown above, the "AllOk" tag should be true

Horizon Cluster Instances

URL:

https://<>/API/1.0/REST/system/clusterInstances

RESULT:

 [{"version":"3.1.0.0 Build 12694081","uuid":"5d22e506-0529-3111-b8ca-beb20b620da8","status":"Active","lastUpdated":1591885520764,"hostname":"sevenvra.prem.com","datacenterId":0,"ipaddress":"10.109.46.59"}]

ElasticSearch Health

URL:

ssh to vRA appliance and then execute

 curl -kv http://localhost:9200/_cluster/health?pretty=true

RESULT:

{
"cluster_name" : "horizon",
  "status" : "green",
  "timed_out" : false,
  "number_of_nodes" : 1,
  "number_of_data_nodes" : 1,
  "active_primary_shards" : 15,
  "active_shards" : 15,
  "relocating_shards" : 0,
  "initializing_shards" : 0,
  "unassigned_shards" : 0,
  "delayed_unassigned_shards" : 0,
  "number_of_pending_tasks" : 0,
  "number_of_in_flight_fetch" : 0
  }

vRA Service status

URL:

https://va-fqdn/vcac/services/api/status

RESULT:

<serviceRegistryStatus>
<initialized>true</initialized>
<serviceInitializationStatus>REGISTERED</serviceInitializationStatus> 
<serviceName>shell-ui-app</serviceName>
 <solutionUser>cafe-7efxBfzyew</solutionUser>
 <startedTime>2020-05-28T01:34:51.230Z</startedTime>
<serviceRegistrationId>d823b6f9-688e-4819-acf7-e773060a1e64</serviceRegistrationId> 
<sslCertificateInfo> <identityCertificateExists>true</identityCertificateExists> <issuerName>CN=sevenvra.prem.com,OU=PREM,O=PREM,C=SG</issuerName> <notValidAfter>2025-04-27T08:16:10Z</notValidAfter> <notValidBefore>2020-04-28T08:16:10Z</notValidBefore> <principalName>CN=sevenvra.prem.com,OU=PREM,O=PREM,C=SG</principalName> <thumbprint>8E:68:E8:F0:EE:BC:12:2B:2D:78:89:C5:F9:37:5E:7C:25:38:C0:32</thumbprint>
</sslCertificateInfo>
</serviceRegistryStatus>

vRA Component Registry

URL:

https://vra-fqdn/component-registry/services/status/current?limit=200

RESULT:

One would information on all services in the vRA appliance. As shown below

notAvailable should always be false and serviceInitializationStatus should be REGISTERED

<serviceStatus serviceId="ca11071c-f0aa-4407-bcc9-980102c2a239" serviceName="composition-service" serviceTypeId="com.vmware.csp.component.cafe.composition" notAvailable="false" unregisterDenied="true">
<lastUpdated>2020-05-28T01:39:25.430Z</lastUpdated> <statusEndPointUrl>https://sevenvra.prem.com/composition-service/api/status</statusEndPointUrl> <serviceStatus> <initialized>true</initialized> <serviceInitializationStatus>REGISTERED</serviceInitializationStatus> 
<serviceName>composition-service</serviceName> <solutionUser>cafe-7efxBfzyew</solutionUser> <startedTime>2020-05-28T01:39:29.284Z</startedTime> <defaultServiceEndpointType>com.vmware.csp.component.cafe.composition.api</defaultServiceEndpointType> <serviceRegistrationId>ca11071c-f0aa-4407-bcc9-980102c2a239</serviceRegistrationId> <sslCertificateInfo>
<identityCertificateExists>true</identityCertificateExists> <issuerName>CN=sevenvra.prem.com,OU=PREM,O=PREM,C=SG</issuerName> <notValidAfter>2025-04-27T08:16:10Z</notValidAfter> <notValidBefore>2020-04-28T08:16:10Z</notValidBefore> <principalName>CN=sevenvra.prem.com,OU=PREM,O=PREM,C=SG</principalName> <thumbprint>8E:68:E8:F0:EE:BC:12:2B:2D:78:89:C5:F9:37:5E:7C:25:38:C0:32</thumbprint> </sslCertificateInfo> </serviceStatus>
</serviceStatus>

Another way to check is from VAMI as shown below

Also through ssh by executing the command

CURL Command

curl --insecure -f -s -H "Content-Type: application/json" "https://$HOSTNAME/component-registry/services/status/current?limit=200" | sed "s/}/\n/g" | grep -E -o ".serviceName.*serviceInitializationStatus.[^,]*" | sed "s/\"serviceTypeId.*,//g" | sed -e "s/\"//g" -e "s/:/=/g" -e "s/,/, /" | sed -e "s/serviceName\|serviceInitializationStatus\|=\|,\|null//g" | column -t | sort | cat -n

[master] sevenvra:~ # curl --insecure -f -s -H "Content-Type: application/json" "https://$HOSTNAME/component-registry/services/status/current?limit=200" | sed "s/}/\n/g" | grep -E -o ".serviceName.*serviceInitializationStatus.[^,]*" | sed "s/\"serviceTypeId.*,//g" | sed -e "s/\"//g" -e "s/:/=/g" -e "s/,/, /" | sed -e "s/serviceName\|serviceInitializationStatus\|=\|,\|null//g" | column -t | sort | cat -n

     1  advanced-designer-service       REGISTERED
     2  approval-service                REGISTERED
     3  authentication                  REGISTERED
     4  authorization                   REGISTERED
     5  branding-service                REGISTERED
     6  catalog-service                 REGISTERED
     7  component-registry              REGISTERED
     8  composition-service             REGISTERED
     9  config-management-service       REGISTERED
    10  console-proxy-service           REGISTERED
    11  container-service               REGISTERED
    12  content-management              REGISTERED
    13  endpoint-configuration-service  REGISTERED
    14  event-broker-service            REGISTERED
    15  eventlog-service                REGISTERED
    16  fabric-service                  REGISTERED
    17  forms-service                   REGISTERED
    18  healthbroker-proxy-server       REGISTERED
    19  iaas-proxy-provider             REGISTERED
    20  iaas-service                    REGISTERED
    21  identity                        REGISTERED
    22  ipam-service                    REGISTERED
    23  licensing-service               REGISTERED
    24  management-service              REGISTERED
    25  network-service                 REGISTERED
    26  notification-service            REGISTERED
    27  o11n-gateway-service            REGISTERED
    28  placement-service               REGISTERED
    29  plugin-service                  REGISTERED
    30  portal-service                  REGISTERED
    31  properties-service              REGISTERED
    32  provisioning-service            REGISTERED
    33  reservation-service             REGISTERED
    34  shell-ui-app                    REGISTERED
    35  software-service                REGISTERED
    36  sts-service                     REGISTERED
    37  vco                             REGISTERED
    38  workitem-service                REGISTERED

IaaS Web

URL:

https://iaas-web-fqdn/WAPI/api/status/web

RESULT:

Repository

URL:

https://iaas-web-fqdn/Repository/Data/MetaModel.svc

RESULT:

IaaS Manager

URL:

 https://iaas-manager/VMPSProvision

RESULT:

IaaS Manager

URL:

https://iaas-mgr-fqdn/VMPS2

RESULT:

DEM Orchestrator

Login to Tenant > Infrastructure > Monitoring > DEM Status

DEM Worker

Login to Tenant > Infrastructure > Monitoring > DEM Status

Proxy Agents

Login to Tenant > Infrastructure > Compute Resources > Compute Resource > View Proxy Agent

vRealize Orchestrator

URL:

https://vra-va-fqdn:8283/vco-controlcenter

Click on validate the configuration

RESULT:

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