Was working on a brand new installation of vRA 7.4 where we were attempting to patch with the latest one under KB 56618
While implementing , it was throwing a straight exception right after the upload's completed
Below was the exception in /var/log/vmware/vcac/vcac-config.log
But actual exception on why the failure was under IAAS node's Management Agent All.log
Failure was seen because IAAS was unable to fetch binaries from vRA Appliance
On vRA Virtual Appliance nodes, open /etc/hosts file, find the entry for IPv4 loopback IP Address (127.0.0.1). Make sure that the ‘Fully Qualified Domain Name’ of the node immediately follows ‘127.0.0.1’, before ‘localhost’. ** Example: 127.0.0.1 FQDN_HOSTNAME_OF_NODE localhost
In our case it was as below
/etc/hosts was
# VAMI_EDIT_BEGIN
# Generated by Studio VAMI service. Do not modify manually.
127.0.0.1 localhost
10.36.19.50 vraapp01.pslab.org vraapp01
127.0.0.1 vraapp01.pslab.org load-balancer-host
# VAMI_EDIT_END
Actually it should be
# VAMI_EDIT_BEGIN
# Generated by Studio VAMI service. Do not modify manually.
127.0.0.1 vraapp01.pslab.org vraapp01 localhost
::1 vraapp01.pslab.org vraapp01 localhost ipv6-localhost ipv6-loopback
# VAMI_EDIT_END
127.0.0.1 localhost.localdom
127.0.0.1 vrava-lb.pslab.org load-balancer-host
This change has been documented in the Patch KB as well.
Here are the screenshots for failure and successful patch installation